Business Chief ME+AFRICA Magazine November 2023 | Page 71

LEADERSHIP | EXCLUSIVE INTERVIEW
“ When you look back , we all make a lot of mistakes , but sometimes when you have a certain vision and a certain direction , and it works , it ’ s a beautiful journey .”
FIVE LUXE launching on JBR That journey continues . With hotels on Dubai ’ s Palm Jumeriah and also in the city ’ s Jumeirah Village Circle , not to mention a property in Zurich , FIVE is taking things to another level with the launch of the FIVE LUXE property on Dubai ’ s prime JBR beach .
“ We ’ ve been running at over 90 % occupancy through the year and our rate has gone up 150 % since we started in 2018 , so obviously we are not able to cater to the demand our brand has ,” says Aloki .
“ I realised we had the opportunity to take it up a notch in terms of finishing . I ’ m not trying to change my customer base . I just believe our customers are more influential and have much more money than ever before .
“ The world has changed . I remember people in their 30s when they started making good money would want to save to buy a house – now they just want to rent and keep on moving every few years .”
It must be a challenge leading a hospitality business when you do not come from a hospitality background , so how does Aloki manage – what is his leadership style ?
He says he believes to be a leader you need to be both a student and a teacher . You need

80 %

The percentage of FIVE ’ s marketing budget allocated to digital marketing

100 %

Renewable electricity used to power FIVE hotels

US $ 350m

The value of FIVE Holdings first green bond recently issued with Nasdaq Dubai
to know how to inspire , but you also need to know your job .
“ I ’ ve never believed in the carrot and stick approach . If you can inspire the team , you can bring out the best in them and that passion is why we can deliver better results . If I can inspire passion in people and what they ’ re doing , and I can keep my door open for them to come and talk to me any time , I ’ ve done my job .”
That ’ s his job as a CEO , but what expectations does Aloki have for the hotel staff ? Active on social media , Aloki can usually be found encouraging his team members to party with guests – something that would surely be frowned upon in certain hospitality circles . businesschief . ae 71