CEO of Zurich International Life in the Middle East , Mufazzal Kajiji talks leadership transition , regional digital transformation and embracing AI to innovate
THE BUSINESS CHIEF INTERVIEW
MUFAZZA KAJIJI
CEO of Zurich International Life in the Middle East , Mufazzal Kajiji talks leadership transition , regional digital transformation and embracing AI to innovate
WRITTEN BY : KATE BIRCH
Let ’ s confront the elephant in the room – nobody likes to talk about insurance . That ’ s because insurance , by its very nature , suggests something bad is going to happen , and while it ’ s reassuring to know you have protection , you only appreciate it in bad times .
But it doesn ’ t have to be that way . Long seen as something of a laggard when it comes to changing with the times , the insurance industry is undergoing a much-needed transformation – and with any transformation comes opportunity .
Someone who spotted that opening was Mufazzal Kajiji , who moved from a successful career in wealth management to become CEO
14 January 2024